Terms & Conditions

  1. Introduction

    Welcome to www.nutriowl.in These terms and conditions govern your use of our website and the purchase of products from our website. By using our website, you agree to these terms and conditions in full. If you do not agree to these terms and conditions, you should not use our website.

  2. Products

    All products listed on our website are subject to availability. We make every effort to ensure that the product information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy of the information, including product images, product descriptions, and pricing. We reserve the right to make changes to product information at any time without prior notice.

  3. Pricing

    All prices on our website are in Indian rupees (INR) and are inclusive of applicable taxes. Prices are subject to change without prior notice. We reserve the right to cancel any order if the price of the product is incorrect due to an error or omission.

  4. Payment

    We accept payment through various payment methods such as debit card, credit card, net banking, UPI, etc. Payment must be made at the time of placing the order. We use secure payment gateways to ensure the safety and security of your payment information.

  5. Shipping

    We ship products within India. The shipping cost is calculated based on the weight and destination of the product. We strive to deliver products within the estimated delivery time mentioned on our website. However, we cannot be held responsible for any delays caused by unforeseen circumstances.

  6. How long does it take for an order to arrive?

    If you choose Cash on Delivery (COD) as payment method then Rs. 30/- will be charged as collection fee. Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

  7. Returns and Refunds

    We accept returns and provide refunds for products only if they are damaged, defective or wrongly delivered. If you receive a damaged, defective, or wrongly delivered product, please contact us within 24 hours of receiving the product. We will arrange for the product to be returned and will issue a refund or replacement upon receipt of the returned product.

  8. What if the product is received in damaged condition?

    If you think, you have received the product in a bad or condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, create a ticket by clicking here mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

  9. Health Disclaimer

    We at NutriOwl are committed to providing healthy and high-quality products to our customers. However, we do not claim that our products will cure or prevent any disease or medical condition. We recommend consulting a qualified healthcare professional before making any changes to your diet or lifestyle.

  10. Intellectual Property

    All content on our website, including text, graphics, logos, images, and software, is the property of NutriOwl or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written permission.

  11. Limitation of Liability

    To the fullest extent permitted by law, we will not be liable for any loss or damage arising out of your use of our website or any information or content on our website. This includes, but is not limited to, direct, indirect, incidental, special, or consequential damages, or loss of profits, revenue, data, or use.

  12. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of Bangalore in relation to any legal action or proceedings arising out of or in connection with these terms and conditions.

  13. Changes to Terms and Conditions

    We reserve the right to update or change these terms and conditions at any time without prior notice. Your continued use of our website after any changes or updates constitutes your acceptance of the revised terms and conditions.

Thank you for using www.nutriowl.in. If you have any questions or concerns about these terms and conditions, please contact us.